Rider Customer Care
704.920.RIDER
[7433]

TDD 1.800.735.8262
Community Transit Helpline
For information on RIDER, Rowan Express, Salisbury, Transit, Concord Express (CATS), Cabarrus Links and East Rowan Express, call: 704.795.2623
Rider is ADA Accessible

All Rider Buses have curb level entry and are equipped to accommodate wheel chairs and other mobility devices. Priority Seating is available for persons with disabilities as well as senior citizens. Those unable to navigate the fixed route system may qualify for the Complementary Paratransit System door to door service.
Call 704.920.2246.

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Transfers
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Transfer Passes: Free

A free Transfer Card is issued when more than one bus route is required to get you to your destination. If you need to transfer, let the operator know when you board the bus and a Transfer Card will be issued by the farebox. The Transfer Card is valid for the next connecting bus only, and expires 85 minutes from the time it is issued. Transfers cannot be used on the bus from which they were issued. The expiration time is printed on the Transfer Card. When you board your connecting bus, simply drop the Transfer Card in the slot. If the Transfer Card has expired, the farebox will beep and alert you right away.